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Return Policy

Due to the time and attention to detail we take in assembling your gift, all sales are considered final. If you are in anyway unsatisfied with our products, please get in touch with and we will do our best to satisfy you.

If there has been any damage to your item(s) in transit and you or your recipient need a replacement for the same, please notify us within 3 days by email to [email protected]

We would be happy to send you a replacement once we have received the original item back. The item you return must be unused, unopened, in the original condition you received it in and in its original packaging along with the receipt or proof of purchase.

For your security, we recommend that you return your item with a trusted courier and retain a receipt. Basketeer is not responsible for items damaged or lost in transit.

You will be responsible for shipping costs for returning your item. All requests will be processed after we inspect and verify the condition of the returned item. All delivery costs are non-refundable.

Basketeer reserves the right to refuse any returns or refunds.